Join Corexcel’s Award-Winning Service Team!

Posted on July 25, 2019

Do you live in proximity to the tri-state area of Delaware, New Jersey & Pennsylvania?

Are you energetic? Are you also a people person? Do you focus on customers and have an eye for details?

If you answered “Yes” to all the above, we have an opportunity for you! Apply to join our award-winning service team.

We’re looking for an experienced Customer Service Associate to answer phones, respond to emails, chat with customers and reply to text messages. The position also entails interacting with our students, helping them enroll in courses and shipping products. If you like helping people and enjoy learning new things, apply today.

This is an opportunity to grow professionally and to be part of an extraordinary team.

*** Update *** The position for an experienced Customer Service Associate has been filled. We truly appreciate your time and interest. If you would like, you can certainly still email us your resume to learn@corexcel.com. We will keep your information on file for when new positions open in the future.

Choosing the Right Words in a Medical Emergency | Medical Terminology

Posted on July 24, 2019

Doctor visit a little patient at home

In emergency medical situations, quick, expert care delivered by knowledgeable professionals is critical—it saves lives. Perhaps less obviously, so do words. When a patient is triaged in an emergency setting, the patient and his or her family might not understand the medical terminology being used by medical professionals. Unfortunately, this can compromise care.

Communication between families and medical professionals can be especially difficult when English is not the family’s primary language. Family members might relay a patient’s status using words that are misinterpreted by the medical staff. In a case that drew media attention several years ago, relatives described a relative in a coma as “intoxicado.” The doctor incorrectly treated the patient for an overdose, with dire consequences.

However, even without a language barrier, patients, and family members unfamiliar with medical terminology can misinterpret a doctor’s message. For example, “unconscious” can mean one thing to a layperson and another thing to a doctor. Even “positive or negative” is often misunderstood.

How can the knowledge-of-medical-terminology gap be bridged?

Medical professionals—translate complex medical jargon into easy-to-understand words for your patients. Bring in a translator when needed. Ask patients and their families if they understand what you are saying. Ask again. Clarify until you’re comfortable that you’re all on the same page.

Patients and families—do not be shy in a medical setting. If you need a translator, request one. Be sure that doctors, nurses, and emergency medical technicians clearly understand what you are conveying. Repeat it until they do. If you don’t understand what a medical professional is saying, but you’re embarrassed to admit it, speak up anyway. Your life or the life of your loved one depends on it.

We offer a thorough, self-paced course, Online Medical Terminology.

Email us at learn@corexcel.com to learn more or register.

Data & Human Resource Management | Online Training Course

Posted on July 11, 2019

Human Resources Manager HR analytics and data is a big topic for human resource managers. Our Data and Human Resource Management online training course will help managers analyze their HR metrics and use them to help solve employee issues. This online data course will also discuss data collection and storage and how it relates to confidentiality and employee privacy rights.

Course Features

Online, self-paced
Open enrollment 24/7/365
No prerequisites
Interactive exercises
Professional videos
Ask the Expert feature

This course is also available as part of our Certificate in Human Resource Management that includes 7 human resources courses.

Upon successful completion of the Data and Human Resource Management online course you can print your own certificate and you will earn 0.3 CEUs, 3.0 HRCI credits.

Corexcel is accredited by the International Accreditors for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.

Did you know? We have a wide range of certificate programs and individual courses to meet your needs. Click Here to learn more!

Surprise! These Professionals Study Anatomy & Physiology

Posted on May 29, 2019

Professional Who Studies Anatomy & Physiology

When you think of students in an Anatomy & Physiology class, do you picture future doctors and nurses? Or emergency medical technicians (EMTs)? You might be surprised to learn about less-obvious professionals who also study Anatomy and Physiology topics.

Tattoo artists. Several states require that tattoo artists complete Anatomy & Physiology classes to become licensed. It makes sense if you think about it. A tattoo artist should understand the parts of the body when they’re putting needles into people!

Artists. Anatomy and Physiology topics are particularly important for sculptors who want to craft realistic human figures.This class can also be useful for artists painting the human body. Fun fact: Leonardo da Vinci and Michaelangelo performed dissections to gain anatomical knowledge that would improve their work.

Medical illustrators. These professional artists typically have a master’s degree in medical illustration. The curriculum includes classes in anatomy, physiology, and other sciences. You can see their artwork in books, journals, animations, and computer simulations.

Medical test writers. Professionals writing questions for the MCAT, United States Medical Licensing Examination®, and medical recertification exams must have in-depth knowledge of the human body.

Fitness professionals. You can’t help clients strengthen and tone their muscles if you don’t know how muscles work.

Attorneys. Not all attorneys would need a course in Anatomy & Physiology. However, for those handling medical malpractice, auto accident, or workers’ compensation cases, an understanding of these subjects is important.

Did you know we offer a fully accredited, online Anatomy & Physiology course? The course is self-paced and interactive, covering a wide range of modules. Upon successful completion, you will receive a certificate of completion for 9.5 Continuing Education Units (CEUs).

Email us at learn@corexcel.com to learn more.

Corexcel IACET Provider of the Day!

Posted on May 28, 2019

Corexcel Spotlight from IACET.org Corexcel is the IACET Provider of the Day!

IACET is the acronym for the International Accreditors for Continuing Education and Training. Corexcel has been accredited as an IACET provider since 2005. Providers are authorized to issue Continuing Education Units (CEUs) to students who successfully complete their courses. At Corexcel, we are committed to high-quality, standards-based instructional design.

Learn more about accredited providers from the IACET website. IACET is the organization responsible for developing the original CEU. They ensure that continuing education providers deliver high-quality instruction by following the ANSI/IACET Standard for Continuing Education and Training. Participants who complete online courses offered by Corexcel typically receive continuing education credit in the form of Contact Hours, CEUs, PDUs or several others.

Learn more about Corexcel

Build Trust – Be a Star Team Player! | Webinar

Posted on May 10, 2019

Trusting Team Players

Most of us think we are trustworthy. But do we always behave in ways that builds trust with others? Since trust is the foundation for teamwork, when you or other team members do things that derail trust, those behaviors can result in diminished returns for your team.

There is a simple but powerful model that helps you develop the skills to become a better teammate and start building a better team.

Join us to discover:

4 ways to build trust within your team
The type of trust that promotes healthy conflict.
How to get from Trust to Results

Date: May 22, 2019

Time: 2:00 – 2:30 PM EST

Cost: Complimentary.

Can’t attend? Register anyway and we’ll send you the recording.

5 Key Ways How Leadership Style Impacts Corporate Culture

Posted on April 30, 2019

Your organization’s culture comes from its history and the values, beliefs, and attitudes that it holds. What behaviors are acceptable? What traditions are followed? What is your mission? These factors, and your team members’ styles, are your culture’s ingredients. Mix them together, add a dash of group dynamics, and voila! Your corporate culture is complete.

The style of your organization’s leaders also has a dramatic effect on your corporate culture, in five key ways:

The pace at which decisions are made. Leaders who make quick decisions produce a fast-paced environment, which can be stressful. More methodical leaders provide a more relaxed atmosphere. However, this can diminish your competitive edge.
The process for making decisions and getting things done. Some leaders take a look-at-the-big-picture approach while others obsess over details. When employees are left to work independently, self-starters shine but team camaraderie is minimized. In more collaborative settings, employees have less opportunity to showcase their own accomplishments.
The standards of perfection. Do leaders expect work to be uniformly perfect, or is trial-and-error accepted in an effort to achieve innovation? Striving only for perfection can cause missed opportunities while leniency can diminish quality.
The perspective on risk. Do leaders make bold decisions or proceed with tiny steps? A constant push for innovation can result in missteps while cautiousness can cause missed opportunities.
The predictability of the work experience. Predictable leaders give employees a comfortable atmosphere, though things tend to remain status quo. Leaders who react to clients or the market encourage innovation. This can become a negative if the atmosphere becomes chaotic.

As leadership style directly affects corporate culture, it’s essential that leaders understand the implications of their style. An easy-to-use online tool, Everything DiSC Work of Leaders®, provides a customized strategy for leadership success. The assessment gives your leaders the personalized information and guidance they need to maximize their effectiveness.

Email us at learn@corexcel.com to learn more.

Webinar: Build Your DiSC Capabilities & Strengthen Culture

Posted on April 10, 2019

Building DiSC Capabilities DiSC® is an amazing, simple tool that dramatically improves communication, teamwork and enhances culture. It is easy to understand and remember. However, good managers know that completing DiSC assessments are just a first step.

It takes a conscious effort to reinforce DiSC concepts and use the learning across different workplace challenges. Ones like improving management and teamwork, reducing conflict, and embracing change.

In this short 30-minute webinar we’ll explore 5 steps to create a DiSC culture and review available resources, facilitation kits and materials that will help you use DiSC every day to improve your workplace.

Date: April 24, 2019

Taking the Sting Out of 360 Feedback Profiling

Posted on April 5, 2019

Feedback Underlined Every thriving organization relies on honest feedback. For leaders, input is crucial not only from their bosses, but also from subordinates and colleagues. To solicit input, many organizations use 360-degree performance feedback profiles. However, with the way these assessments are structured, the comments can sting—and even cause damage to morale. Fortunately, there’s a better way. Let us explain.

A Traditional 360 (The Old Way)

In typical 360-degree performance assessments, leaders assess their own performance. Their peers, subordinates, and managers assess them as well. Challenges arise because:

Free-form comment sections give reviewers free rein to say whatever they wish. With input provided anonymously, the comments can be mean-spirited and demoralizing.
In small organizations, leaders can figure out who commented. This can make people hesitant to provide honest feedback. It also causes resentment when people are brutally honest.

So how can you get the information you need to help your leaders excel? Use Checkpoint 360, a revolutionary, online feedback profile!

360 (The New Way)

Why Checkpoint 360?

It produces a detailed report that conveniently highlights key points in a top section. This presents leaders’ greatest strengths and their top development opportunities, so leaders can start to improve their results right away.
It replaces a section for free-form comments with carefully crafted questions to produce instructive, informative comments for leaders. The focus is on constructive feedback that reduces the sting!
It uses the DiSC® model, so it looks at behaviors and delivers detailed, easy-to-understand data—with helpful graphs.

Here’s an example. A traditional 360 assessment might ask, “Does this leader clearly communicate team opportunities?” Meanwhile, Checkpoint asks, “Do you think this leader needs to be more active about finding new opportunities for the group?” with multiple-choice answers:

Yes, a lot more
Yes, a little more
No

Reviewers then select additional, pre-populated comments, such as “Their passion for finding new opportunities encourages the rest of us to show initiative” or “They already do a good job of finding new opportunities.” This allows for useful, sting-free actionable feedback that your leaders need for positive development.

We’re here to help you revolutionize the way your organization delivers feedback. Email us at learn@corexcel.com to learn more.

5 Ways Style Impacts Culture | Webinar

Posted on March 19, 2019

According to recent studies, culture remains a top issue of concern to business and HR leaders across the globe.

What is culture? Culture is a combination of behaviors, values and attitudes that many take for granted and have major implications in the workplace. It affects such things as the pace work gets done, attention paid to details, how outsiders are treated or the risk that your group or organization takes.

Join us to explore five ways that the personality style of individuals and behavior style of your group influences their workplace and their success in meeting goals. You’ll gain an understanding of areas in your culture you want to reinforce and those you may want to change.

Date: March 27, 2019 Office Culture